A common update mistake is copying the new plugin version over the old one instead of deleting the old version first. Only one version folder per product is allowed in the Extensions directory.
Navigate to [POLARION_INSTALL]/polarion/extensions/
Look for Risksheet-related folders
Verify that only one Risksheet folder exists
You must completely delete the previous plugin version folder from the Extensions directory before copying the new version. Having two versions simultaneously causes the menu to disappear and other unpredictable behavior.
After installing or updating the Risksheet plugin, you must clear the Polarion workspace cache:
Stop the Polarion server
Delete the directory: [POLARION_INSTALL]/data/workspace/.config
Optionally, also delete: [POLARION_INSTALL]/data/workspace/.metadata
Failure to delete the [POLARION_INSTALL]/data/workspace/.config directory after installation or update causes empty Setup and License pages in administration. This step is required for both fresh installations and updates.
After the Risksheet plugin loads successfully, confirm that the context menu and navigation items are available:
Open a Risksheet-enabled document
Right-click on any cell in the grid
Verify that menu options appear, including:
Open Row Item
Open Linked Item (when applicable)
New Level Items (for creating risk items)
Freeze Pane / Unfreeze Pane
Menu Item
When Available
Open Row Item
Always available on data rows
Open Linked Item
When cell contains a valid item link
New Level Items
When levels[].showInMenu is true in configuration
Freeze Pane
Always available
Unfreeze Pane
When columns are currently frozen
If menu items are still not appearing, enable debug mode by setting debug: true in your risksheet.json configuration. This adds a Debug option to the context menu that logs diagnostic information to the browser console.
You should now see the Risksheet menu in the Polarion navigation bar and the Setup and License pages should display their full content in the administration panel. The context menu should appear when right-clicking cells in the Risksheet grid.
