Data and Save Issues
Save Operation Failures — Resolve errors when saving changes, including transaction failures and conflict detection
Session Timeout Errors — Handle session expiry and re-authentication workflows
Date Column Save Errors — Fix date formatting and type conversion issues when saving date fields
Cell Editing Issues — Troubleshoot cells that do not accept edits or show unexpected behavior
Rich Text Formatting Loss — Address formatting loss when editing rich text fields in the grid
Display and Rendering
Rendering and Display Errors — Diagnose blank grids, broken layouts, and visual rendering problems
Link Rendering Issues — Fix linked work items that display incorrectly or fail to render
Browser-Specific Issues — Resolve issues specific to Chrome, Firefox, or Edge
Menu Disappeared After Update — Restore missing menus or toolbar items after a Risksheet update
Slow Page Loading — Improve load times for documents with many work items or complex configurations
Export Performance Issues — Optimize Excel and PDF export speed for large risk analysis tables
Baseline Loading Issues — Resolve slow or failed baseline loading operations
Export Issues
Calculated Columns Missing in Exports — Ensure formula columns appear correctly in Excel and PDF exports
Configuration and Access
Query Parsing Errors — Fix syntax errors in query configurations and filter definitions
Access Denied Errors — Resolve permission issues when accessing Risksheet or specific work items
Permission-Based Field Restrictions — Understand field-level permission behavior and read-only enforcement
License Validation Errors — Troubleshoot license activation, expiry, and validation failures
Document and Item Management
Document Creation Errors — Fix failures when creating new Risksheet documents from templates
Duplicate Mitigation Tasks — Resolve duplicate task creation during downstream linking
Risk Deletion Errors — Handle errors when removing or deleting risk items
Many issues are resolved in newer Risksheet versions. Before troubleshooting, verify you are running the latest version by checking the version number in the Risksheet footer or via Menu > About.
See Also
