Symptoms
- The baseline list shows “Loading” and never completes
- Baselines fail to load after selecting them from Menu > Document > Show Baselines
- Comparison mode displays incorrect or missing data
- PDF exports show incorrect or missing baselines
- Baseline option is not visible in the menu
Check Baseline Availability
Baseline comparison is available from Risksheet version 24.2.0. If baselines do not appear:- Verify your Risksheet version is 24.2.0 or later
- Access baselines via Menu > Document > Show Baselines
- Confirm that at least one document baseline exists for the current document
Enable Project Baselines
By default, only document baselines are shown. To include project baselines, set the following property in Administration > Configuration Properties:Fix Baselines Stuck on “Loading”
When baselines display “Loading” indefinitely, the issue is typically a server-side error.- Check the Polarion server logs for errors related to baseline loading
- Verify the user has sufficient permissions to read document baselines
- Confirm the document is not in a corrupted state
Fix Baseline Comparison Display Issues
When comparing to a baseline, the grid highlights three types of changes:| Change Type | Visual Indicator | Description |
|---|---|---|
| Added items | Row highlight (new) | Risk items added since the baseline |
| Removed items | Ghost rows | Items that existed in the baseline but are now removed |
| Modified items | Cell-level highlight | Individual properties that changed between revisions |
- Save all pending changes before starting the comparison — unsaved changes interfere with diff calculation
- Exit comparison mode using the cancel option, then re-enter by selecting the baseline again
- Use the Show Unchanged toggle to filter the view to only changed items, making it easier to identify differences
Fix PDF Export Baseline Issues
PDF exports may display incorrect or missing baselines, particularly in variant projects.Create a New Baseline
If you need to create a baseline for future comparison:- Ensure the document has no unsaved changes
- Use the baseline creation option from the Risksheet menu
- Enter a descriptive baseline name (e.g., version number or milestone name)
- The baseline captures a point-in-time snapshot of the current document state
Fix Baselines in Variant Projects
In variant projects with branched documents, baseline behavior has additional considerations:- Overwriting upstream items in branched documents loses all links except the “is branched from” link
- Polarion cache may need clearing after branching operations
- Baselines should be identified by document ID/path rather than other identifiers for reliability
Cache clearing procedures after branching depend on your Polarion server configuration. Consult your Polarion administrator for the correct steps.
Verification
After resolving the issue:- Navigate to Menu > Document > Show Baselines
- Select a baseline from the list
- Confirm the comparison view loads and shows change indicators for added, removed, and modified items
comparingTo parameter appears in the browser URL, confirming comparison mode is active.
See Also
- Rendering and Display Errors — grid display problems
- Export Performance Issues — slow or failed exports
- Save Operation Failures — save errors that may affect baseline creation