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Symptoms

Link rendering issues manifest in several ways:
  • Item link columns display raw IDs instead of formatted hyperlinks
  • Links break after editing adjacent columns
  • Links become unclickable when the column filter or search is active
  • Multi-item link columns show raw JSON instead of formatted item labels
diagram Item link columns use a _link postfix property (e.g., for a column with binding requirement, the HTML content comes from requirement_link). When this property is empty or missing, the cell falls back to displaying the raw value. Link rendering can break when editable columns are modified alongside rendered link columns in the same save operation.
  1. Check whether the issue occurs only after editing specific columns
  2. If link columns break after saving edits to adjacent columns, configure refreshOnSave in the global section of your risksheet.json:
{
  "global": {
    "refreshOnSave": true
  }
}
Setting refreshOnSave to false prevents page reload after save, which can leave link columns displaying stale or broken HTML. If you experience link rendering issues after save, ensure refreshOnSave is set to true (the default).
Multi-item link columns store data as a JSON array of {id, label, title} objects. Each item displays as a separate entry with a title tooltip showing the full ID and title. If multi-item links display incorrectly:
  1. Verify the column is configured with the correct type (e.g., multiItemLink)
  2. Check that the underlying Polarion field contains valid JSON array data
  3. Confirm that linked items are accessible in the target project
Newly created items that have not yet been saved display with an asterisk (*) prefix. This is expected behavior and the asterisk disappears after saving.
If item link columns show raw IDs instead of clickable links:
  1. Verify the column definition includes the correct binding property
  2. Check that the linked work item exists and is accessible
  3. Review the column type — item link columns should use the appropriate column type attribute
Column TypeExpected BehaviorCommon Issue
itemLinkClickable link with item labelMissing _link property from server
multiItemLinkList of clickable linksInvalid JSON in cell value
taskLinkClickable task referenceTask item not accessible

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Fix Server Error: “no id when getting links”

If you see the error no id when getting links in server logs, a work item referenced in a link column is missing its ID. This typically occurs when:
  • A linked work item was deleted from Polarion
  • Cross-project link references point to items in inaccessible projects
  • The work item data is corrupted
Review the server logs to identify which specific item reference is causing the error, then remove or update the broken link in the Risksheet grid.

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Verify the Fix

After applying corrections:
  1. Refresh the Risksheet page
  2. Click on a link column cell to verify the link is rendered as a clickable hyperlink
  3. Edit a cell in an adjacent column, save, and confirm that link columns still render correctly
You should now see all link columns displaying formatted, clickable hyperlinks with proper item labels and tooltips.

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See Also

Support TicketsSource Code
  • ExportToPdf.ts
  • CellPreviewFormatter.ts
  • ExportToExcel.ts
  • RiskSheetContextMenu.ts