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Use the pages in this section to set up capacity tracking, configure how capacity is displayed, and manage team availability including vacation time.
Board view showing a capacity bar per swimlane in Sprint 1: Alice at 8/10, Bob at 5/10, and Carol at 10/10, with a legend explaining allocated effort versus remaining capacity
Begin with Track Team Capacity or Track User Capacity to get capacity bars showing on your board, then explore normalization and visualization once the basics are in place.

Capacity Setup

Track Team Capacity — Configure capacity tracking per team, linking swimlanes to team definitions so the board reflects each team’s available effort. Track User Capacity — Configure capacity tracking per individual user or assignee, with per-user effort limits shown in each swimlane. Set Up Teams Service — Set up the Teams Service integration that supplies team membership and capacity data to the board. Track Vacation and Availability — Account for time off and partial availability so capacity figures reflect realistic working time within a Plan’s date range.

Capacity Display and Analysis

Visualize Capacity Load — Configure how capacity load is displayed on the board, including capacity bar appearance and load thresholds. Normalize Capacity Across Swimlanes — Apply normalization so capacity bars are comparable across swimlanes that differ in team size or sprint duration. Configure Multi-Dimensional Capacity — Set up multiple capacity dimensions (for example, both story points and hours) tracked simultaneously per swimlane.
Planningboard capacity tracking does not distribute effort across multiple assignees on a single work item (multi-assignee capacity load). Each work item contributes its full effort value to the swimlane. Sub-item effort is also not automatically aggregated into parent-item swimlanes. See Capacity Calculation Issues for details.
KB Articles
  • Introduction to Planningboard
  • Swimlane Assignment Types
  • What is ‘Normalization’
Support TicketsSource Code
  • PlanningBoardDataService.java
  • PlanningBoardWidget.java
  • planningboard.js
  • capacityHelperData.cy.ts
  • perUserCapacity.cy.ts
Last modified on July 9, 2026