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Do I need a license to use Planningboard?

Planningboard can be used without a production license for a 30-day evaluation period. During evaluation, all features are available. After the evaluation period ends, users without a production license are switched to read-only access — they can still view the board but cannot modify any planning data. To continue editing, a production license must be installed by a Polarion administrator.

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What happens during the 30-day evaluation?

During the evaluation period, Planningboard operates with full functionality — you can create Plans, drag cards between swimlanes, configure swimlanes and capacity, and use the unplanned sidebar. The evaluation mode notice is displayed in the Planningboard admin interface to remind administrators that a production license has not yet been applied. No data is lost when the evaluation ends; the board remains viewable in read-only mode.

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What happens to users who don’t have a license after evaluation ends?

Unlicensed users receive read-only access to the board. They can view all board content — including cards, swimlanes, and calendar data — but editing actions are blocked. The following table summarizes the difference:
Comparison of licensed versus unlicensed user permissions in Planningboard: creating Plans, the Unplanned items sidebar, dragging cards between swimlanes, full sidebar and edit access, and read-only fallback for unlicensed users
This design ensures stakeholders and observers can always see the current planning state without requiring a paid seat.

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How do I install a production license?

Follow the step-by-step instructions in License Installation. In summary:
  1. Obtain your license file from Nextedy.
  2. Place the file in the correct location on your Polarion server as described in the installation guide.
  3. Restart Polarion.
  4. Open the Planningboard admin interface and confirm the license status shows as valid.
The license view in the admin interface confirms whether the license was accepted and displays the full license details.

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Where can I check my current license status?

Navigate to the Planningboard administration interface in Polarion. The license page displays a color-coded status panel alongside the full license details. The signature field is automatically redacted from the display for security — the license is still validated server-side and the redaction does not affect functionality.

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What do the license status indicators mean?

The license status panel uses color-coded messages to indicate the current state of the installed license:
When the status is INVALID, all users — including administrators — are restricted to read-only mode. Install or renew the license and restart Polarion to restore editing access. Check the admin interface for any error message in the status panel for guidance on what to fix.

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Why is the signature hidden in the license view?

Planningboard automatically removes the signature field from the displayed license text. This is a security measure to prevent the cryptographic signature from being copied or exposed via screenshots. The signature is still present in the license file and is validated server-side — hiding it in the UI does not affect license validation in any way.

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Can I see the Planningboard version in the admin interface?

Yes. The administration interface shows the current product version. The version string uses a runtime timestamp suffix (replacing the build qualifier at install time) to ensure browsers load the latest assets after an update rather than serving a cached version. If you need to report the version to Nextedy support, use the value shown in the admin interface rather than the plugin folder name.

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What support resources are available from the license page?

The Planningboard admin interface on the license page provides direct links to:
  • Support documentation — opens the Planningboard support portal in a new tab.
  • Pricing information — links to current licensing tiers and purchase options.
  • Contact support — an email link to reach the Nextedy support team directly.
These links are always visible regardless of license status, so you can access help even when the license is invalid.

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Where can I find pricing and purchasing information?

Pricing details are available on the Nextedy website and are also linked directly from the Planningboard admin interface under the license section. For purchase, renewal, or volume licensing questions, contact the Nextedy support team via the link on the license page or by submitting a ticket at support.nextedy.com.
For a full walkthrough of license installation — including file placement, verification steps, and common errors — see License Installation.

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Does each user need their own license, or is it per installation?

Contact Nextedy for details on the licensing model applicable to your organization size and deployment. The pricing page linked from the admin interface is the authoritative source for current licensing terms.
For other common questions, see General FAQ, Configuration FAQ, or Troubleshooting.
KB Articles
  • Swimlane Assignment Types
Source Code
  • viewLicense.vm
  • licenseReadonly.cy.ts
  • Config.java
  • PlanningBoardWidgetDependenciesProcessor.java
  • PlanningBoardWidgetRenderer.java
Last modified on July 9, 2026