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Check your current version

Before upgrading, confirm what is currently installed.
  1. Open Siemens Polarion ALM as an administrator.
  2. Navigate to Administration > Nextedy PLANNINGBOARD (or the equivalent Nextedy plugin administration area in your Polarion instance).
  3. Look for the version number displayed in the plugin status or about section.
Planningboard version numbers follow the YY.M.patch pattern — for example, 24.2.0 or 24.5.1. The year and month indicate the release cycle; the patch component increments for bug-fix releases.

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Check for available updates

Planningboard can check for new releases via the administration panel, which contacts download.nextedy.com.
  1. In Administration > Nextedy PLANNINGBOARD, locate the Check for updates or version-check control.
  2. If a newer version is available, the panel displays the latest version number alongside a download link.
If the version-check panel shows no result, displays an error, or hangs indefinitely, your server’s outbound traffic to download.nextedy.com may be blocked by a network filter or corporate firewall. This is a common deployment scenario and does not indicate a product defect.Fallback: Navigate directly to https://download.nextedy.com from a browser that has internet access, or contact Nextedy support to obtain the latest release package and changelog.

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Upgrade Planningboard

Planningboard is installed as a standard Polarion third-party extension. The upgrade procedure mirrors the initial installation.

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Before you start

  • Download the new plugin package (a .zip file or folder named com.nextedy.planningboard) from download.nextedy.com or from the link provided in the administration panel.
  • Schedule a short Polarion downtime — the server must restart.
  • Back up the existing plugin folder in case a rollback is needed.

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Upgrade steps

Folder hierarchy showing the Polarion server plugins directory, with the com.nextedy.planningboard subfolder highlighted as the one to replace during an upgrade
  1. Stop the Polarion server.
  2. Navigate to the Polarion plugins/ directory on your server.
  3. Remove (or rename as a backup) the existing com.nextedy.planningboard folder.
  4. Copy the new com.nextedy.planningboard folder from the downloaded package into plugins/.
  5. Delete the .config folder (or cache directory) if present — this forces Polarion to re-read the updated plugin manifest on startup.
  6. Start the Polarion server.
  7. After startup, return to Administration > Nextedy PLANNINGBOARD and confirm the version number has advanced.
Leaving the old .config directory in place can cause Polarion to load a cached version of the plugin, making it appear that the upgrade did not take effect even though the new files are present. Always delete .config after replacing the plugin folder.
A known issue in 24.2.0 caused error messages when moving work items between Plans on the board. Upgrading to 24.5.1 or later resolved this behaviour. If you are experiencing item-movement errors, check whether your installed version predates 24.5.1.

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Verify the upgrade

After the server restarts:
  1. Open a Polarion page that contains a Planningboard widget.
  2. Confirm the board renders without errors.
  3. Test a drag-and-drop move of a card between swimlanes to verify write operations work correctly.
  4. In Administration > Nextedy PLANNINGBOARD, confirm the displayed version matches the package you installed.
You should now see the new version number in the administration panel, and the board should load and respond to interactions without the errors that were present in the previous version.

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Troubleshoot version-check failures

If the board becomes unresponsive with an infinite loading indicator immediately after an upgrade, this is more likely a network or firewall issue than a product defect. Open the browser developer tools (F12) and check the Console and Network tabs for blocked requests. Refer to Network and Firewall Requirements for a full checklist.

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See also

Support TicketsSource Code
  • PlanningBoardWidgetRenderer.java
  • PlanningBoardWidgetDependenciesProcessor.java
  • PlanningBoardDataService.java
  • licenseReadonly.cy.ts
Last modified on July 9, 2026