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Prerequisites

  • A checklist with at least one item already configured on your work item
  • The checklist must be in an editable state (not read-only or frozen)

Adding a Note to a Checklist Item

  1. Open the work item containing the checklist you want to annotate.
  2. Locate the checklist item that needs additional context.
  3. Click the Reply icon next to the checklist item label.
  4. Type your note text in the field that appears below the item.
  5. Save the work item to persist the note.
Checklist item with a note attached showing additional details Animated demonstration of adding a note to a checklist item using the Reply icon
Item notes were introduced in Checklist version 1.7.0. Ensure your installation is up to date if you do not see the Reply icon.

Understanding the Item Structure

Each checklist item has a fixed structure. Understanding these fields helps you use notes effectively.
FieldPurposeEditable by User
labelPrimary display text for the checklist itemVia template only
descriptionExtended guidance about what the item requiresVia template only
noteUser-provided comment or context for this specific instanceYes, via Reply icon
mandatoryWhether the item must be checked for workflow gatesVia template only
result stateCurrent state: OK, NOK, N/A, Pending, or EmptyYes, via checklist UI
diagram The note field is the only user-editable text field on a checklist item instance. The label and description come from the template and cannot be changed on individual work items.

When to Use Notes

Notes are useful in these scenarios:
  • Audit trail — Record who performed a check and when, or reference related work items.
  • Exception documentation — Explain why an item was marked N/A or NOK with justification.
  • Review findings — Attach brief findings or observations next to the relevant checklist item.
  • Handoff context — Provide additional information for the next person in the workflow.
Each checklist item supports exactly one note field. You cannot add multiple comment areas, combo boxes, or per-comment checkboxes to a single item. If you need separate note areas, consider splitting the checklist item into multiple items in your template, using content separators between entries.

Notes and Read-Only Mode

Notes follow the same editability rules as the rest of the checklist:
  • If the checklist custom field is marked as read-only (via work item permissions or the Administration Read Only Fields page), notes cannot be added or modified.
  • If the checklist is frozen by status using nextedy.checklist._TYPEID._FIELDID._STATUS.mergeTemplate=false, existing notes remain visible but new notes cannot be added.
  • If the work item form extension is not properly configured, the checklist may display in read-only mode even when the field is editable. See Troubleshooting for resolution steps.
When template merging adds new items to a checklist, existing items retain their notes. Notes are stored per-item and are not affected by template updates.

Notes in PDF Export

When a document or work item is exported to PDF, checklist items render as a static HTML table. Notes are included in the PDF output alongside each checklist item, providing a complete record.
The exact rendering of notes in PDF exports may vary depending on your Checklist version and Polarion PDF configuration. Verify the output format in your environment.

Accessing Notes Programmatically

You can read and write notes through the Checklist API in Velocity templates and workflow scripts. Each checklist item exposes a note property:
#set( $cList = $checklistService.parse( $workItem, "dod"))
#foreach($item in $cList.getItems())
  $item.label - Note: $!item.note
#end
The $!item.note syntax (with the ! prefix) safely handles items that have no note set, rendering an empty string instead of the literal variable name.

Verification

You should now see:
  • A Reply icon next to each checklist item when the checklist is editable
  • After clicking the Reply icon and entering text, the note appears below the item label
  • The note persists after saving and reopening the work item
  • Notes appear in PDF exports alongside their parent checklist items

See Also

KB ArticlesSupport TicketsSource Code
  • ChecklistService.java
  • Checklist.java
  • DocumentChecklistView.java
  • ChecklistItem.java
  • ChecklistSetupService.java