> ## Documentation Index
> Fetch the complete documentation index at: https://learn.nextedy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Troubleshooting

> Find solutions to common issues encountered when using Nextedy RISKSHEET.

export const LastReviewed = ({date}) => {
  if (!date) return null;
  const formatted = new Date(`${date}T00:00:00Z`).toLocaleDateString("en-US", {
    year: "numeric",
    month: "long",
    day: "numeric",
    timeZone: "UTC"
  });
  return <p className="mt-10 text-sm text-gray-400 dark:text-zinc-500 not-prose">
      Last reviewed on {formatted}
    </p>;
};

## Data and Save Issues

**[Save Operation Failures](/risksheet/troubleshooting/save-failures)** — Resolve errors when saving changes, including transaction failures and conflict detection

**[Session Timeout Errors](/risksheet/troubleshooting/session-timeout)** — Handle session expiry and re-authentication workflows

**[Date Column Save Errors](/risksheet/troubleshooting/date-column-save-errors)** — Fix date formatting and type conversion issues when saving date fields

**[Cell Editing Issues](/risksheet/troubleshooting/cell-editing-issues)** — Troubleshoot cells that do not accept edits or show unexpected behavior

**[Rich Text Formatting Loss](/risksheet/troubleshooting/rich-text-formatting-loss)** — Address formatting loss when editing rich text fields in the grid

## Display and Rendering

**[Rendering and Display Errors](/risksheet/troubleshooting/rendering-errors)** — Diagnose blank grids, broken layouts, and visual rendering problems

**[Link Rendering Issues](/risksheet/troubleshooting/link-rendering-broken)** — Fix linked work items that display incorrectly or fail to render

**[Browser-Specific Issues](/risksheet/troubleshooting/browser-compatibility)** — Resolve issues specific to Chrome, Firefox, or Edge

**[Menu Disappeared After Update](/risksheet/troubleshooting/menu-disappeared-after-update)** — Restore missing menus or toolbar items after a Risksheet update

## Performance

**[Slow Page Loading](/risksheet/troubleshooting/performance-slow-loading)** — Improve load times for documents with many work items or complex configurations

**[Export Performance Issues](/risksheet/troubleshooting/export-performance)** — Optimize Excel and PDF export speed for large risk analysis tables

**[Baseline Loading Issues](/risksheet/troubleshooting/baselines-loading)** — Resolve slow or failed baseline loading operations

## Export Issues

**[Calculated Columns Missing in Exports](/risksheet/troubleshooting/calculated-columns-export)** — Ensure formula columns appear correctly in Excel and PDF exports

## Configuration and Access

**[Query Parsing Errors](/risksheet/troubleshooting/query-parsing-errors)** — Fix syntax errors in query configurations and filter definitions

**[Access Denied Errors](/risksheet/troubleshooting/access-denied)** — Resolve permission issues when accessing Risksheet or specific work items

**[Permission-Based Field Restrictions](/risksheet/troubleshooting/permission-errors)** — Understand field-level permission behavior and read-only enforcement

**[License Validation Errors](/risksheet/troubleshooting/license-validation-errors)** — Troubleshoot license activation, expiry, and validation failures

## Document and Item Management

**[Document Creation Errors](/risksheet/troubleshooting/document-not-created)** — Fix failures when creating new Risksheet documents from templates

**[Duplicate Mitigation Tasks](/risksheet/troubleshooting/duplicate-mitigation-tasks)** — Resolve duplicate task creation during downstream linking

**[Risk Deletion Errors](/risksheet/troubleshooting/risk-deletion-errors)** — Handle errors when removing or deleting risk items

<Tip title="Check Version Compatibility First">
  Many issues are resolved in newer Risksheet versions. Before troubleshooting, verify you are running the latest version by checking the version number in the Risksheet footer or via **Menu > About**.
</Tip>

<Frame>
  <img src="https://mintcdn.com/none-17b4493f/t34k0QhMnn4JCqkc/risksheet/diagrams/troubleshooting/index/diagram-1.svg?fit=max&auto=format&n=t34k0QhMnn4JCqkc&q=85&s=b33f0b0287338341127dadb24f7cb2c5" alt="diagram" style={{ maxWidth: "680px", width: "100%" }} width="680" height="280" data-path="risksheet/diagrams/troubleshooting/index/diagram-1.svg" />
</Frame>

## See Also

* [Troubleshoot Administration Issues](/risksheet/guides/administration/troubleshooting) — server-side and deployment issues
* [FAQ](/risksheet/faq/index) — frequently asked questions about Risksheet features
* [Getting Started](/risksheet/getting-started/index) — initial setup and configuration tutorials

<LastReviewed date="2026-06-24" />