> ## Documentation Index
> Fetch the complete documentation index at: https://learn.nextedy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pricing Questions

> This page answers common questions about Nextedy RISKSHEET pricing, license tiers, and how to plan your purchase. For the underlying license model (Active Users vs.

<Tip title="Quick rule of thumb">
  If you expect **fewer than \~60 people to actively edit risk items**, a tiered license (20 or 50 Active Users) is usually the most cost-effective choice. Above 60–70 Active Users, the **unlimited** tier typically becomes cheaper than buying additional tier expansions. All other Polarion users can still read risksheets at no extra Risksheet cost through the Connect license.
</Tip>

<AccordionGroup>
  <Accordion title="What license tiers are available?">
    Risksheet is sold in tiers based on the number of **Active Users** — people who create, edit, or manage risk items in the grid. Standard quote tiers are **20 Active Users**, **50 Active Users**, and **Unlimited Active Users**. All other Siemens Polarion ALM users on the same server get read-only access through the bundled **Connect** license, at no additional Risksheet cost. See [Licensing Model](/risksheet/faq/licensing-model) for the full breakdown of user types.
  </Accordion>

  <Accordion title="How do I decide between the 20, 50, and Unlimited tiers?">
    Choose the tier by counting people who **interactively work in the grid** — entering failure modes, scoring severity/occurrence/detection, assigning mitigation tasks, or running review workflows. Read-only viewers do not consume Active User seats. The diagram below shows the typical decision flow.

    <Frame>
      <img src="https://mintcdn.com/none-17b4493f/-Icoak49xQVOW38R/risksheet/diagrams/faq/pricing/diagram-1.svg?fit=max&auto=format&n=-Icoak49xQVOW38R&q=85&s=066bee1c6a88228ec01157d7f6ca8bd6" alt="diagram" style={{ maxWidth: "760px", width: "100%" }} width="760" height="280" data-path="risksheet/diagrams/faq/pricing/diagram-1.svg" />
    </Frame>

    A common pattern: pilot with the 20-user tier during evaluation, then move up to 50 or Unlimited when the program rolls out across multiple teams.
  </Accordion>

  <Accordion title="At what point does Unlimited become cost-effective?">
    Based on customer purchasing patterns, **Unlimited becomes the cheaper option once you exceed roughly 60–70 Active Users**. Below that, the 20- or 50-user tiers are usually less expensive than adding incremental seats up to unlimited. Above that, the math reverses — adding seats one tier at a time costs more than going straight to Unlimited. Request quotes for the tiers near your expected user count to confirm for your specific situation.
  </Accordion>

  <Accordion title="How are Polarion server users counted for licensing?">
    Polarion server users who do **not** create or edit risk items are **not** counted against your Active User quota. They access risksheet content read-only through the Connect license that is bundled with Risksheet. There is no per-seat charge for these read-only users — they can be **unlimited** in number, regardless of which tier you buy. This is why customers with large Polarion installations can keep Risksheet cost predictable even when hundreds of stakeholders need to view risk analyses.

    | User type                          | What they can do                                     | Counts toward tier? |
    | ---------------------------------- | ---------------------------------------------------- | ------------------- |
    | Active User                        | Create, edit, score, link, run reviews on risk items | Yes                 |
    | Polarion server user (via Connect) | View risksheets, open risk items read-only           | No — unlimited      |
    | Polarion reviewer-only user        | Read-only access to documents and risk items         | No — unlimited      |
  </Accordion>

  <Accordion title="How do I get a quote?">
    Contact your Nextedy partner or Nextedy directly with: (1) approximate number of Active Users, (2) Polarion deployment size, (3) target start date, and (4) any partner/reseller channel involved. Quotes are typically provided for the standard tiers (20, 50, unlimited) so you can compare. For procurement planning, budgeting in the **fiscal year before deployment** is common — many customers plan Risksheet purchases as part of next year's Polarion budget cycle.
  </Accordion>

  <Accordion title="Are partner and reseller channels supported?">
    Yes. Risksheet is available through Nextedy partners and resellers, including Polarion solution partners. Partners can request quotes on behalf of end customers and bundle Risksheet with Polarion ALM licenses, integration services, or solution templates. The license model and tiers are the same regardless of channel.
  </Accordion>

  <Accordion title="Can I upgrade from a lower tier to a higher tier later?">
    Yes. If your Active User count grows beyond the tier you originally purchased, you can upgrade to a higher tier (for example, from 20 to 50, or from 50 to Unlimited). Contact Nextedy or your reseller to arrange the upgrade. There is no need to reinstall the app — only the license entitlement changes. For activation and license file handling, see [Licensing Questions](/risksheet/faq/licensing).
  </Accordion>

  <Accordion title="How do I assign which users count as Active Users?">
    Active User assignment is performed by a Polarion administrator after the license is activated on your server. Until then, the assignment screen is not available. The administrator selects specific Polarion users as Active Users, up to the tier limit. Unassigned users automatically fall back to read-only access via Connect. For step-by-step instructions, see the [Licensing](/risksheet/guides/licensing/index) guide.

    <Info title="Verify in application">
      Exact menu paths and screens for Active User assignment may vary by Risksheet version. Confirm the current procedure in your Polarion **Administration > Nextedy Risksheet > Setup** area after activating the license.
    </Info>
  </Accordion>

  <Accordion title="Does the license cover all risk methodologies (FMEA, HARA, TARA, STRIDE)?">
    Yes. Risksheet is a generic tool that supports any risk management methodology — FMEA, HARA, TARA, STRIDE, CVSS, and others — within a single license. There is no separate purchase for each methodology. Nextedy provides solution templates for typical industry workflows (automotive ISO 26262, medical ISO 14971, industrial IEC 61508, cybersecurity ISO/SAE 21434), and all of them run on the same Risksheet license. See [Concepts](/risksheet/concepts/index) for an overview of methodology support.
  </Accordion>

  <Accordion title="Do future price increases affect existing customers?">
    Pricing for renewals and tier upgrades may change over time. When planning a multi-year procurement, ask Nextedy or your reseller for written quotes that specify validity periods, and confirm whether maintenance/support renewals are tied to original tier pricing or current list pricing. Budgeting one fiscal year ahead and locking in quotes during that planning cycle is the most common approach customers use to manage this.
  </Accordion>

  <Accordion title="Where can I learn more?">
    * [Licensing Model](/risksheet/faq/licensing-model) — Active Users, Server Users, Connect license, and how seats are counted.
    * [Licensing Questions](/risksheet/faq/licensing) — activation, license files, renewals, and support entitlement.
    * [Licensing Guide](/risksheet/guides/licensing/index) — step-by-step administrator tasks for assigning Active Users.
    * [General Questions](/risksheet/faq/general) — high-level questions about what Risksheet is and who uses it.
  </Accordion>
</AccordionGroup>