> ## Documentation Index
> Fetch the complete documentation index at: https://learn.nextedy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

> This section collects answers to the most common questions about Nextedy PLANNINGBOARD, grouped by topic.

## General and Licensing

**[General](/planningboard/faq/general)** — Foundational questions about what Planningboard is, what it does, and how it fits into Siemens Polarion ALM.

**[Licensing](/planningboard/faq/licensing)** — Questions about obtaining, installing, and validating a Planningboard license.

## Configuration and Customization

**[Configuration](/planningboard/faq/configuration)** — Questions about widget parameters, Plan queries, and board-level configuration properties.

**[Customization](/planningboard/faq/customization)** — Questions about card appearance, highlighting rules, and visual customization of the board.

## Swimlanes and Capacity

**[Swimlanes](/planningboard/faq/swimlanes)** — Questions about swimlane assignment types, swimlane sort order, filtering by Plan range, and related behavior.

**[Capacity](/planningboard/faq/capacity)** — Questions about capacity bars, capacity normalization, and known limitations in effort distribution.

**[Multiple Assignees](/planningboard/faq/multiple-assignees)** — Questions about how Planningboard handles work items with more than one assignee and current constraints.

## Planning Frameworks

**[SAFe Integration](/planningboard/faq/safe)** — Questions about using Planningboard within a SAFe (Scaled Agile Framework) planning context in Polarion.

## Troubleshooting

**[Troubleshooting](/planningboard/faq/troubleshooting)** — Step-by-step guidance for diagnosing common problems: cards not appearing, capacity bars showing unexpected values, widget parameters not taking effect, and similar issues.

***

<Frame>
  <img src="https://mintcdn.com/none-17b4493f/zUlmOSLBIQ0HyaAX/planningboard/diagrams/faq/index/diagram-1.svg?fit=max&auto=format&n=zUlmOSLBIQ0HyaAX&q=85&s=f1df21d77aa57ca8eb478046b70673fc" alt="Topic map showing three question paths — Getting started leads to General and Licensing, Using the board leads to Configuration, Customization, Swimlanes, Capacity, Multi-Assignees, and SAFe, Something wrong leads to Troubleshooting" width="700" height="270" data-path="planningboard/diagrams/faq/index/diagram-1.svg" />
</Frame>

<Tip title="Not finding your answer?">
  Browse the [Guides](/planningboard/guides/index) section for step-by-step how-to instructions, or the [Reference](/planningboard/reference/index) section for a complete list of widget parameters and configuration properties.
</Tip>

<Accordion title="Sources">
  **KB Articles**

  * Swimlane Assignment Types
  * Planningboard Widget Parameters

  **Support Tickets**

  * [#6546](https://support.nextedy.com/helpdesk/tickets/6546)
  * [#6681](https://support.nextedy.com/helpdesk/tickets/6681)
  * [#5879](https://support.nextedy.com/helpdesk/tickets/5879)

  **Source Code**

  * `PlanningBoardDataService.java`
  * `PlanningBoardWidgetDependenciesProcessor.java`
  * `licenseReadonly.cy.ts`
  * `Config.java`
  * `PlanningBoardWidget.java`
</Accordion>